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We commit to building products that don’t create harm or reproduce inequities that negatively affect historically marginalized groups.

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Strategy

Our AI Strategy

Use Cases

Overview of use cases

Use case: Reduce administrative work and increase productivity

Use case: Improve service delivery

Use case: Make data-informed decisions

Use case: Foster responsible adoption of generative AI

Principles

Introduction to principles

Principle: Prevent bias & center data on the margins

Principle: Mitigate social & environmental harms for regional communities

Principle: Be transparent & explain how we make decisions in legible terms

Principle: Protect user privacy & security based on local needs

Principle: Keep humans in control to focus on strategy & empathy

Principle: Test & monitor results with people with lived experience

Process and governance

Introduction to the process

Guardrail: Ethical champion